Mental Health & Medical Practice Support
Administrative virtual assistant support for mental health and multi-provider group practices. A U.S.-based team of registered nurses, trained for medical administrative work, follows your office procedures for intake, scheduling, insurance paperwork and documentation handoffs.
Mental Health Practices
Our primary focus: organized front-office workflows for behavioral health practices
Mental Health Clinics
Coordinate intake, appointment requests and insurance paperwork for therapy and behavioral health practices. Your managed team follows written workflows for sensitive patient communication and provider handoffs.
Learn More about Mental Health Clinics supportPsychiatry Practices
Support psychiatric practices with scheduling, documentation preparation and prior authorization paperwork. Route patient requests to the appropriate provider and keep administrative follow-up organized.
Learn More about Psychiatry Practices supportAutism & Developmental Pediatrics
Organize family intake, appointment schedules and authorization paperwork. Maintain communication records and coordinate administrative handoffs across providers and families.
Learn More about Autism & Developmental Pediatrics supportSubstance Abuse Clinics
Manage intake paperwork, scheduling and insurance follow-up for behavioral health programs. Follow your practice's written consent and information-handling procedures.
Learn More about Substance Abuse Clinics supportMulti-Provider Practice Settings
Administrative workflows coordinated across your providers and office team
Therapists & Counselors
Organize new-client inquiries, scheduling and benefits checks for private therapy practices. A managed team supports intake, superbills and administrative EHR workflows under your procedures.
Learn More about Therapists & Counselors supportPMHNP Practices
Coordinate intake, scheduling and provider-approved psychiatric authorization paperwork. Track refill-request handoffs and credentialing records without making provider decisions.
Learn More about PMHNP Practices supportOB/GYN Clinics
Support front-office workflows for multi-provider women's health practices. Coordinate appointments, referral paperwork and patient messages using your office procedures.
Learn More about OB/GYN Clinics supportCardiology Practices
Organize scheduling, insurance verification and authorization paperwork for group cardiology practices. Track administrative requests and coordinate the next step with your providers.
Learn More about Cardiology Practices supportWound Care Centers
Keep recurring appointments, referral paperwork and documentation requests organized. Support the administrative workflow around your providers and billing team.
Learn More about Wound Care Centers supportTelehealth Clinics
Coordinate virtual appointments, patient forms and visit-access messages. Keep scheduling and documentation handoffs consistent across your remote providers.
Learn More about Telehealth Clinics supportGroup Practices
Centralize intake, scheduling and billing coordination across multiple providers. A Team Lead maintains shared SOPs, with Primary and Backup MVAs following the same written workflows.
Learn More about Group Practices supportIntegrative Medicine
Support the administrative work of multi-provider integrative practices. Organize calendars, intake packets and patient messages in your approved systems.
Learn More about Integrative Medicine supportHome Health Agencies
Coordinate intake paperwork, scheduling messages and administrative follow-up. Maintain organized communication records for the agency's providers and office team.
Learn More about Home Health Agencies supportHow engagements work
Choose the administrative workflows your practice needs covered, then agree on the schedule, system access and written procedures. Engagements are month-to-month, with custom pricing per practice, starting at 40 hours per month.
1. Team Lead and SOPs
Your Team Lead onboards first, documents your workflows, and builds a written and video SOP library. The library belongs to your practice to keep.
2. Primary MVA
Your Primary MVA learns the documented procedures and begins the agreed administrative tasks. Your Team Lead reviews the work and coordinates handoffs with your office.
3. Backup MVA
Your Backup MVA learns the same workflows to provide continuity when coverage is needed. Shared procedures keep the engagement organized as your practice's needs change.
Most practices are onboarded within 7 days, depending on the complexity of the tasks.
Don't See Your Specialty?
Tell us about your mental health or multi-provider group practice and the administrative workflows you need covered.
Book a CallVirtual Nurse Rx provides fully managed medical administrative support through a U.S.-based team of registered nurses, with a dedicated Primary MVA, a guaranteed weekly Backup MVA, a Team Lead and a Practice Success Coach.
This is general information, not legal advice.
For medical emergencies, callers are instructed to hang up and dial 911.
Administrative support only; clinical decisions remain with your licensed providers.