100% Human-Performed Service: No AI Does Your Work
    Privacy Policy

    Privacy Policy

    How we collect, use, and protect your information

    Administrative Services Only, Not a Healthcare Provider

    IMPORTANT NOTICE: Virtual Nurse Rx provides administrative support services only. We do NOT provide medical, clinical, diagnostic, therapeutic, or healthcare services of any kind. We do NOT provide medical consultations, medical advice, or treatment recommendations. All clinical decisions remain the sole responsibility of licensed healthcare providers.

    Last Updated: August 6, 2026

    Virtual Nurse Rx, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

    Information We Collect

    Personal Information

    Name, email address, phone number, business name, practice information, and professional credentials when you contact us, request services, or complete our assessments.

    Usage Information

    IP address, browser type, device information, pages visited, time spent on pages, and referring URLs collected automatically through cookies and analytics tools.

    Communications

    Records of communications with us, including emails, phone calls, and form submissions.

    How We Use Your Information

    • To provide, maintain, and improve our administrative support services
    • To communicate with you about our services, including sending AI-assisted marketing communications
    • To respond to inquiries and provide customer support
    • To analyze website usage and improve user experience
    • To send newsletters, marketing emails, and promotional content (with your consent)
    • To comply with legal obligations and protect our rights

    AI in Communications

    We use artificial intelligence to assist with drafting marketing communications, analyzing website analytics, and creating website content. By using our website or subscribing to our communications, you consent to receiving AI-assisted marketing materials. You may opt out at any time. See our AI Usage Disclosure for details.

    Advertising, Analytics & Visitor Identification Technologies

    Our public marketing website uses cookies, pixels, tags, and similar technologies provided by third parties. These technologies may collect your IP address, device and browser identifiers, general location derived from IP address, the pages you view, referring URLs, interactions with the site, and information you submit through our forms or chat.

    Advertising & measurement, Meta Pixel (Meta Platforms, Inc.)

    Measures the performance of our advertising, attributes conversions, and enables retargeting of our ads to people who visited our website. Data is transmitted to Meta, which may use it in accordance with its own privacy policy.

    Business-visitor identification, Apollo.io and Leadsy / Instantly.ai

    These tools attempt to identify the business or organization associated with a website visit (for example, by matching IP address to company records) so our team can follow up with relevant business-to-business information about our administrative services.

    Chat, forms, scheduling, and marketing messaging, LeadConnector / GoHighLevel

    Powers our website chat widget, contact and intake forms, appointment booking, and our SMS and email marketing. Information you submit through these tools (such as your name, email address, phone number, practice details, and message content) is stored and processed in that platform on our behalf. These tools are essential to the operation of the website's contact features and load without needing your consent; you control what you submit through them.

    Website analytics

    We use third-party analytics scripts to understand aggregate site traffic, page performance, and how visitors navigate the site so we can improve it.

    Some of these technologies transmit data to third parties who may use it as described in their own privacy policies. Under some state privacy laws this constitutes "sharing" or "targeted advertising," which you may opt out of. See below.

    We will not share your consent to receive SMS messaging with any third parties or affiliates. Opting in to receive SMS messages from us does not opt you in to receiving SMS messages from any other company.

    Data Security & HIPAA

    We implement industry-standard security measures to protect your information. For clients who engage our administrative services that involve access to protected health information (PHI), we maintain strict HIPAA compliance and enter into Business Associate Agreements as required by law.

    However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

    Cookies & Tracking

    We use cookies and similar tracking technologies to collect usage information, remember preferences, and improve your experience. Strictly necessary technologies (such as our chat widget and contact forms) load so the site can function. Non-essential analytics, advertising, and visitor-identification technologies do not load until you accept them through our cookie banner, and your choice is remembered on this device.

    If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out and keep non-essential technologies off by default. You can change your choice at any time via , or control cookies through your browser settings.

    Your Rights

    Depending on your location, you may have the right to:

    • • Access the personal information we hold about you
    • • Request correction of inaccurate information
    • • Request deletion of your personal information
    • • Opt out of marketing communications
    • • Object to certain processing of your information

    To exercise these rights, contact us at my@virtualnurserx.com.

    Categories of Personal Information We Collect

    The following categories of personal information may be collected and stored, along with the purposes for which each category is used:

    Identifying information

    Name, postal/shipping address, billing address, phone number, IP address, email address, device identifier, online identifier, account name, social media user ID, and calendar account information.

    Financial information

    Credit or debit card number, card expiration date, and card CVV (security code).

    Internet or other electronic activity

    Browsing history, search history, information regarding your interaction with our website or application, interactions with advertisements, interactions with social embedding features, and interactions with embedded videos.

    Sensitive personal information

    Geolocation information.

    Each category may be used for purposes including: analytics; auditing compliance and transactions; counting ad impressions; creating new features; debugging; detecting security incidents; enforcing our Terms of Service; marketing and advertising; participation in surveys and contests; performing services; processing or fulfilling orders or transactions; processing payments; protecting against malicious, deceptive, fraudulent or illegal activity; providing customer service; resolving disputes; quality and safety verification; internal research; verifying customer information; booking and managing calendar appointments; responding to consumer messages; sending SMS messages (phone number only); displaying social media and embedded maps/videos and tracking interactions; targeted advertising; and verifying ad position and quality.

    Your Privacy Choices, Do Not Sell or Share My Personal Information

    We do not sell your personal information for money. However, our use of advertising, analytics, and visitor-identification technologies may qualify as "sharing" for cross-context behavioral advertising or as "targeted advertising" under certain state privacy laws. You may opt out at any time.

    You can opt out by:

    • and turning off the Advertising, Analytics, and Business-Visitor Identification categories (also reachable from the "Your Privacy Choices" link in our footer).
    • • Emailing my@virtualnurserx.com with the subject "Do Not Sell or Share My Personal Information."
    • • Enabling a Global Privacy Control (GPC) signal in your browser. We detect GPC and default all non-essential tracking to OFF when it is present.

    If you reside in a state with a comprehensive consumer privacy law (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, and others), you have the right to:

    • • Know what personal information we collect, use, and disclose
    • • Request a copy of, or access to, that information
    • • Request correction of inaccurate personal information
    • • Request deletion of your personal information
    • • Opt out of the sharing of personal information for targeted advertising
    • • Limit the use of sensitive personal information
    • • Not be discriminated against for exercising any of these rights

    We will not deny you services, charge different prices, or provide a different level of quality because you exercised a privacy right. You may designate an authorized agent to submit a request on your behalf; we may ask for proof of authorization and verification of your identity. To appeal a denied request, reply to our decision email and we will review it within the timeframe required by your state's law.

    We will not share your consent to receive SMS messaging with any third parties or affiliates. Opting in to receive SMS messages from us does not opt you in to receiving SMS messages from any other company.

    Client Patient Data (PHI) Is Never Used for Advertising

    Protected health information (PHI) that we process on behalf of client practices under a Business Associate Agreement is never used for advertising, never loaded into any advertising or analytics platform, and is never sold or shared with ad networks, data brokers, or visitor-identification vendors, ever.

    Client PHI stays inside the HIPAA scope of our engagement and is used solely to perform the administrative services our client has requested, as permitted by the applicable Business Associate Agreement and HIPAA. The advertising, analytics, and visitor-identification technologies described in this policy operate only on our public marketing website and apply to website visitors and prospective business clients, not to patient records.

    SMS Messaging

    We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you conversational, informational, and promotional messages (for example: "Hello, your appointment is confirmed for 4pm. Reply STOP to end all messages."). Messaging frequency may vary. Message and data rates may apply. Carriers are not liable for undelivered or delayed messages.

    You may opt out of SMS messages at any time by texting "STOP". You may also opt out by emailing us at my@virtualnurserx.com. If you would like to re-subscribe, you can do so by re-enrolling through the website or by contacting us. We use LeadConnector to send SMS messages; please review their Privacy Policy and Terms of Service to learn more about their practices. For additional information regarding SMS messaging, please read our Terms of Service.

    Children's Privacy

    This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.

    Analytics Programs

    This Website uses a third-party web analytics service to collect information about you and your behaviors. You may opt out of analytics tracking by following the opt-out instructions provided by the applicable analytics service or by enabling browser-level controls such as "Do Not Track."

    Do Not Track

    Do Not Track ("DNT") is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable Do Not Track by visiting the Preferences or Settings page of your browser.

    Rights of Nevada Residents

    Residents of Nevada have the right to opt out of sales of their personal information. To exercise this right, please use the contact details in the "Exercising Your Rights" section below.

    Exercising Your Rights

    You may exercise the rights described above by submitting a consumer request to our designated contact:

    William Schimensky, Manager
    my@virtualnurserx.com
    866-446-9546
    4846 Sun City Center Blvd, 259, Sun City Center, FL 33573, United States

    We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:

    • Name
    • Email address

    Please note that we may be unable to process your request if you do not provide us with the above information.

    Third-Party Websites

    This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

    Limitation of Liability & Indemnification

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRTUAL NURSE RX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR WEBSITE OR SERVICES, OR ANY INFORMATION OBTAINED THROUGH OUR WEBSITE.

    You agree to indemnify and hold harmless Virtual Nurse Rx, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website or services, or your violation of this Privacy Policy.

    Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our website or services after such changes constitutes acceptance of the updated policy.

    Contact Us

    For privacy questions or to exercise your rights, contact us at:
    my@virtualnurserx.com | 877-590-8679

    Virtual Nurse Rx, LLC
    Florida, United States