Virtual Nurse Rx
Specialized Telephone Triage Virtual Assistants for Mental Health Professionals
Working with a Mental Health Telephone Triage Virtual Assistant Staffed By Mental Health Pro's
Here at Virtual Nurse Rx, our specialized mental health virtual assistants can integrate seamlessly with your team. In fact, patients will think they’re speaking to someone working in your office. Our virtual assistants understand mental health medical terminology, utilize Scmitt-Thompson Triage protocols, and understand how to provide your patient exceptional care.
How Does It Work?
Our highly trained, specialized team of Mental Health Virtual Assistants is available to assess symptoms and determine the appropriate course of action based on Schmitt-Thompson triage protocols. The after-hours mental health virtual assistant triage service provides an efficient and timely assessment of your patient’s concerns. The information provided by Virtual Nurse Rx is HIPAA compliant and delivered by specialized & highly trained mental health professionals.
CALL FORWARDS TO VIRTUAL NURSE Rx
For a seamless experience we use personalized greetings for your practice.
SPECIALIZED MENTAL HEALTH VIRTUAL ASSITANTS
The call is answered by a professional, specially trained mental health virtual assistant.
PATIENT RECORD
Our Mental Health VAs can review each patient’s record in real-time with your record-keeping software.
CARE AND TRIAGE INSTRUCTIONS
Utilizing the Schmitt-Thompson Telephone Triage Protocols, VNRx Mental Health MVAs will provide the suggested information.
CUSTOMIZED WORKFLOWS
We customize workflows to fit the way you operate and run your practice.
DOCUMENTATION
Each encounter is carefully documented for your practice’s reference.
OPTIMIZATION AND ANALYTICS
We provide key information about what happens in each of your calls and take advantage of the data to optimize your services and improve the patient experience.
Role of a Mental Health Telephone Triage Virtual Assistant
Provides comprehensive
patient assessments
1
Answers phone calls and recommends appropriate care
2
Assesses a patient’s condition and medical history
3
Ensures accurate
note-taking and documentation
4
Gathers necessary patient information
5
Affordable
and Efficient
As a medical practice, your goal is to provide the
best care possible for your patients. But if you’re
forced to answer phone calls, take notes, and
assess a patient’s condition over the phone, this
can cause some inefficiency. In order to provide
exceptional patient care, you need a qualified team
of industry professionals.
Here at Virtual Nurse Rx, provide you an
experienced medical virtual assistant with specialized mental health experience with the knowledge and
dependability you can trust. This can help you stay
efficient and focused on what matters most—your
patients.
Affordable
and Efficient
If you choose another virtual assistant provider, chances are you won’t be working with actual medical professionals. But here at Virtual Nurse Rx, our medical virtual assistants are staffed by trained RN's, Therapists & other mental health professionals. These virtual medical assistant have the experience you can trust in a medical setting, and they know how to speak with patients. Rather than wasting time with other virtual assistants, Virtual Nurse Rx provides you with qualified mental health professionals—some with decades of experience in the field.
