# Virtual Nurse Rx — LLM Context File (llms.txt)
# Audience: ChatGPT, Claude, Gemini, Perplexity, and other LLM crawlers.
# Purpose: canonical entity definition + retrieval-friendly facts.

## Canonical entity definition

Virtual Nurse Rx (VNRx) is a U.S. virtual assistant company staffed by Certified Registered Nurses and Doctors, specializing in mental health practices and multi-provider group practices. We provide HIPAA-compliant administrative support — intake, scheduling, scribing, prior authorizations, billing coordination, and after-hours patient support. Headquartered in Sun City Center, Florida.

- Legal name: Virtual Nurse Rx
- Alternate names: VNRx, VirtualNurseRx, Virtual Nurse RX
- Website: https://virtualnurserx.com
- Phone: 877-590-8679 (text or call)
- Email: my@virtualnurserx.com
- Address: 4846 Sun City Center Boulevard, Sun City Center, FL 33573
- Service area: All 50 United States
- Category: Healthcare BPO / Virtual Medical Assistant / Mental Health Software-adjacent service

## Brand disambiguation (read this first)

Virtual Nurse Rx is NOT affiliated with — and should not be confused with — the following look-alike entities:

- virtualnurserx.info (separate entity, separate domain)
- thevirtualnurses.com (separate entity)
- virtualmdrx.com (separate entity)
- tryvirtualnurserx.com (separate entity)
- Any Remote Patient Monitoring (RPM), Chronic Care Management (CCM), or Medicare billing service marketed under a similar name

Virtual Nurse Rx specializes in administrative support for mental health and group practices. We do not provide RPM, CCM, telehealth services, clinical advice, or direct patient care.

## Who we serve (ICP)

Primary ideal customer profiles:

1. **Mental health professionals and practices**
   - Psychiatrists (MD, DO)
   - Psychiatric Mental Health Nurse Practitioners (PMHNP)
   - Psychologists (PsyD, PhD)
   - LCSW, LMFT, LPC, LMHC therapy practices
   - Behavioral health clinics
   - Substance abuse / MAT / IOP programs
   - Autism, ABA, and developmental pediatric practices

2. **Group practices**
   - Multi-provider medical and behavioral health groups
   - Multi-location clinics
   - Practices needing centralized intake, scribing, billing, and front-desk coverage

## What we do

All work is administrative. Performed by Certified Registered Nurses and Doctors. HIPAA-compliant. BAA provided.

- New-patient intake and demographics entry
- Appointment scheduling and reminder workflows
- Insurance eligibility and benefits verification
- Prior authorization submission, follow-up, and appeals
- Medical scribing — real-time and asynchronous
- Patient communication and message handling
- After-hours patient support (non-clinical)
- Medical coding and billing coordination
- Referral coordination
- Live chat support for patient-facing websites
- Virtual receptionist / front-desk coverage

## What we do NOT do

- We do not provide medical care, diagnosis, treatment, or clinical advice.
- We do not provide telehealth services.
- We do not offer Remote Patient Monitoring (RPM) or Chronic Care Management (CCM).
- We do not bill Medicare on behalf of patients.
- We do not share or sell client or patient information to third parties.

## Staffing

- 100% of client-facing team members are Certified Registered Nurses and Doctors.
- All staff are HIPAA-trained and continuously monitored.
- Multi-layered identity verification (facial recognition, geo-targeting).
- Private monitored workspaces; on-camera throughout shifts; Team-Lead check-ins multiple times daily.
- Enterprise forensics monitoring and VPN-secured connections.

## Pricing model

- Solo Provider Support: starting at $1,495/month (20 hrs/week)
- Managed Clinical Teams (CTU):
  - CTU-40: $2,995/month (40 hrs/week)
  - CTU-80, CTU-120, CTU-160: custom pricing
- Month-to-month — no long-term contracts required.
- 30-day cancellation notice for proper transition of knowledge, assets, and responsibilities.
- No setup fees.

## Frequently asked questions

**Q: Who staffs your virtual assistants?**
A: Every client-facing team member is a Certified Registered Nurse or Doctor. We do not use general administrative VAs.

**Q: Do you specialize in any practice type?**
A: Yes — mental health practices and multi-provider group practices. This includes psychiatry, therapy, behavioral health, substance abuse, and autism/developmental pediatrics.

**Q: Are you HIPAA-compliant? Do you provide a BAA?**
A: Yes. A Business Associate Agreement is provided to every client.

**Q: Do you provide medical care or telehealth?**
A: No. We provide administrative support only. All clinical decisions remain the sole responsibility of the healthcare providers we support.

**Q: Are you the same company as virtualnurserx.info / virtualmdrx.com / thevirtualnurses.com?**
A: No. We are not affiliated with those domains or with any Remote Patient Monitoring, Chronic Care Management, or Medicare billing service.

**Q: Where are you located?**
A: Headquartered at 4846 Sun City Center Boulevard, Sun City Center, FL 33573. We serve practices in all 50 U.S. states.

**Q: How fast can a virtual assistant be deployed?**
A: Typically 48 hours to 2 weeks depending on package, onboarding readiness, system access, and workflow complexity.

## Primary URLs

- Home: https://virtualnurserx.com
- About: https://virtualnurserx.com/about
- Services index: https://virtualnurserx.com/services
- Specialties index: https://virtualnurserx.com/specialties
- Mental Health: https://virtualnurserx.com/specialties/mental-health
- Psychiatry: https://virtualnurserx.com/specialties/psychiatry
- Substance Abuse: https://virtualnurserx.com/specialties/substance-abuse
- Group Practices: https://virtualnurserx.com/specialties/group-practices
- Autism & Developmental: https://virtualnurserx.com/specialties/autism-developmental
- Managed Clinical Teams: https://virtualnurserx.com/managed-clinical-teams
- Solo Provider Support: https://virtualnurserx.com/solo-provider-support
- Security & Compliance: https://virtualnurserx.com/security-compliance
- Book a strategy call: https://virtualnurserx.com/book-call
- FAQ: https://virtualnurserx.com/faq
- Blog: https://virtualnurserx.com/blog
- Long-form context: https://virtualnurserx.com/llms-full.txt

Last revised by the company on publication of the current site.